How do I exchange my frank green products?

Posted by Katie Rowbottom on

If your frank green product is unused, undamaged and still in its original packaging, we can organise an exchange for you. We’ll do this for any of our products, you’ll just need to return the product, with proof of purchase, within 14 days of receiving it. We don’t refund shipping costs. Just email our team at and we’ll get the ball rolling for you. frank green does not accept refunds unless the product is faulty.

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What is the warranty on frank green products?

Posted by Frank Green US Admin on

frank green is committed to providing a high quality product. The frank green Reusable Cup and Reusable Bottle is guaranteed from defects in materials and workmanship under fair wear and tear household usage for 12 months from date of purchase. If the Reusable Cup or Bottle is defective frank green reserves the right to either;  Repair or replace the Reusable Cup or Reusable Bottle or any part of it that is defective; or Wholly or partly provide a refund The frank green Reusable Cup or Bottle must be returned to the place of purchase with proof of purchase. Warranty is...

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